Website Privacy Policy


Its corporate name is: Hamsa Bermejo Mendonca, hereinafter: Hamzah
TAX ID: 75143713E
Registered Address: Calle Leopoldo Alas Clarín, n94, 41794, Dos Hermanas, Sevilla
Purpose of the website: Distribution and e-commerce.


How to exercise your rights: You can send a written communication to the registered office of Hamzah or to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

  • Right to request access to personal data: you may ask Hamzah if this company is processing your data.
  • Right to request its rectification (in case they are incorrect).
  • Right to request the limitation of their treatment, in which case they will only be kept by Hamzah for the exercise or defense of claims.
  • Right to oppose the treatment: Hamzah will stop processing the data in the manner you indicate, unless for legitimate reasons or the exercise or defense of possible claims must continue to be treated.
  • Right to data portability: in case you want your data to be processed by another firm, Hamzah will facilitate the portability of your data to the new data controller.
  • Right to erasure of data: unless required by law, your data will be erased after your confirmation.

Possibility of withdrawing consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way in which Hamzah is handling your data, you can address your complaints to Hamzah’s Security Manager (indicated above) or to the corresponding data protection authority, being the Spanish Data Protection Agency, the one indicated in the case of Spain.

Right to be forgotten and access to your personal data

At any time you have the right to review, retrieve, anonymize and/or delete, in whole or in part, the data stored on the Website. You only have to send an email to and request it.

Data Retention

Disaggregated data: Disaggregated data will be kept without a deletion period.

Data of the customers of the online store: The period of conservation of personal data will vary depending on the service that the customer contracts in our online store. In any case, it will be the minimum necessary, and may be kept up to:

  • 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…);
  • 5 years: Art. 1964 Civil Code (personal actions without special time limit).
  • 6 years: Art. 30 Commercial Code (accounting books, invoices…); 6 years: Art. 30 Commercial Code (accounting books, invoices…)
  • 10 years: Art. 25 Prevention of Money Laundering and Terrorism Financing Law.

Data of subscribers to the e-mail feed: From the time the user subscribes until the user unsubscribes.

Newsletter subscriber data: From the time the user subscribes until the user unsubscribes.

Data secrecy and security

Hamzah undertakes in the use of the data, to respect their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to save them and to adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulation of development of Law 15/1999 of December 13, Protection of Personal Data.

You guarantee that the personal data provided through the form are truthful, being obliged to communicate any changes to them.

Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up to date and accurate. In addition, you must keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may be caused by it to Hamzah, or to third parties on the occasion of the use of such data.

Security breaches

Hamzah takes reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.

However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore Hamzah can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

Nevertheless, to try to ensure the security and privacy of your personal data, Hamzah has an active security monitoring system that reports each user activity and possible breaches in the security of user data.


All products offered on the Hamzah website refer to contact forms, comment forms and forms for user registration, newsletter subscription and/or purchase orders.

This website always requires the prior consent of users to process their personal data for the purposes indicated. You have the right to revoke your prior consent at any time.

Registration of data processing activities

Web and hosting: Hamzah has a SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on servers that Hamzah has contracted to OVH.

Data collected through the web: The personal data collected will be subject to automated processing and incorporated into the corresponding files owned by Hamzah.

  • We will receive your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (for example: opposite sides of the same case write to the website from the same IP), as well as data relating to your ISP.
  • You will also be able to provide us with your data via email and other means of communication indicated in the contact section.

Comments form: On the web there is the possibility for users to leave comments to the site’s publications. There is a cookie that stores the data provided by the user so that you do not have to re-enter them on each new visit and also collects internally the email address, name, web and IP address.

The data is stored on OVH servers.

User registration: Not allowed unless expressly requested.

Purchase form: To access the products offered in our online store, the user has a purchase form subject to the contracting conditions specified in our commercial policy and contracting conditions where contact and payment data will be required.

The data is stored on OVH servers.

We collect information about you during the checkout process in our store. This information may include, but is not limited to, your name, address, email address, telephone number, payment details and other information necessary for us to process your orders. The management of this data allows us to:

  • Send you important information about your account/order/service.
  • Respond to your requests, complaints and refund requests.
  • Process payments and prevent fraudulent transactions.
  • Set up and manage your account, provide customer and technical service, and verify your identity.

In addition, we may also collect the following information:

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews if you choose to leave them.
  • Shipping address if you request shipping costs prior to checkout while your session is active.
  • Essential cookies to keep track of the contents of your cart while your session is active.
  • Your account email and password to allow you to access your account, if you have one.
    If you create an account we store your name, address and phone number for use in future orders.

Newsletter subscription forms: You can unsubscribe from the newsletter at any time through a specific link at the bottom of each mailing you receive.

Email: Our email service provider is Google, Inc, through Google Apps for Business.

Payment Service Providers: Through Hamzah, you can access, via links, third party websites, such as PayPal or Stripe, to make payments for services provided by Hamzah. At no time does Hamzah staff have access to any bank details (e.g. credit card number) that you provide to such third parties.

Content embedded from other websites

Hamzah articles may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed tracking from third parties, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that site.

Other services: Certain services provided through the Hamzah website may contain special conditions with specific provisions on the protection of personal data. It is essential to read and accept them prior to requesting the service in question.

Purpose and legitimacy: The purpose of the processing of this data will be solely to provide you with the information or services you request from us.

Social networks

Presence in networks: Hamzah has profiles in some of the main social networks on the Internet.
Purpose and legitimacy: The treatment that Hamzah will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows the corporate profiles. Thus, Hamzah will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.
Data extraction: In no case will Hamzah extract data from social networks, unless the user’s consent to do so was obtained punctually and expressly.
Rights: When, due to the very nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of the follower’s personal profile, Hamzah will help and advise you to that end to the best of its ability.

Data processors outside the EU

Storage and encryption. Hamzah uses encrypted storage services from Google Inc. through Google Drive.
Email. Hamzah’s email service is provided using Google Inc. services through Google Apps.
Social Networking. Hamzah makes use of the American social networks Instagram, Facebook and Twitter, to whom an international transfer of data, of analytical and technical type in relation to the website is carried out being on their servers where Hamzah treats the data that, through them, users, subscribers or browsers deliver to the firm Hamzah or share with it.
Payment providers. In order for you to pay through PayPal or Stripe, Hamzah will send the strictly necessary data to these payment processors for the issuance of the corresponding payment request. Your information is protected in accordance with our privacy and cookie policy.
By activating a subscription or providing your payment details, you understand and accept our privacy and cookie policy. You always have the right to access, rectification, deletion, limitation, portability, and oblivion of your data.

From the moment you register as a user on this website, Hamzah has access to: User name and email, IP address, postal address, ID/CIF and payment details. In any case Hamzah reserves the right to modify, at any time and without prior notice, but informing, the presentation and configuration of the website Hamzah as this legal notice.

Commitments and obligations to our users

Access and / or use of Hamzah attributes to the user the condition of user, accepting, from this moment, fully and without reservation, this legal notice in relation to certain services and contents of Hamzah.

In the use of Hamzah the user undertakes not to carry out any conduct that could damage the image, interests and rights of Hamzah or third parties or that could damage, render useless or overload the Hamzah portal or prevent, in any way, the normal use of Hamzah.


What is a cookie?

A cookie is a harmless file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, store and retrieve information about the browsing habits of a user or your computer and, depending on the information they contain and the way you use your computer.

Thus, there are cookies that obtain information related to the number of pages visited, the city to which the IP address is assigned from which it is accessed, the number of new users, the frequency and recurrence of visits, the time of visit, the browser, the operator or the type of terminal from which the visit is made.

What is NOT a cookie?

It is not a virus, nor a Trojan, nor a worm, nor spam, nor spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit card or bank details, photographs, your ID card or personal information, etc. The data they store are of a technical nature, personal preferences, content personalization, etc.

The web server does not associate you as a person if not your web browser. In fact, if you usually browse with Internet Explorer and try to browse the same website with Firefox or Chrome you will see that the web does not realize that you are the same person because it is actually associating the browser, not the person.

What happens if I disable cookies?

To understand the scope that can have disabling cookies we show you some examples:

You will not be able to share content from that website on Facebook, Twitter or any other social network.
The website will not be able to adapt the contents to your personal preferences, as often happens in online stores.
You will not be able to access the personal area of the website, such as My account, My profile or My orders.
Online stores: You will not be able to make online purchases, you will have to make them by phone or by visiting the physical store if it has one.
It will not be possible to customize your geographical preferences such as time zone, currency or language.
The website will not be able to perform web analytics on visitors and web traffic, which will make it difficult for the website to be competitive.
You will not be able to write on the blog, upload photos, post comments, rate or rate content. The website will not be able to know if you are a human or an automated application that publishes spam.
You will not be able to display targeted advertising, which will reduce the advertising revenue of the web.
All social networks use cookies, if you disable them you will not be able to use any social network.

What types of cookies are there?

Types of cookies depending on the entity that manages the equipment or domain from where the cookies are sent and treat the data obtained, we can distinguish:
Mandatory Cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
In the event that the cookies are installed from a computer or domain managed by the editor itself but the information collected through these is managed by a third party, they cannot be considered as own cookies.

Web Beacons

This site may also host web beacons (also known as web bugs). Web beacons are usually small images of one pixel by one pixel, visible or invisible placed within the source code of the web pages of a site. Web beacons serve and are used in a similar way to cookies.

In addition, web beacons are often used to measure the traffic of users visiting a web page and to be able to draw a pattern of users of a site. More information about web beacons is available at: Wikipedia

Third Party Cookies

In some cases, we share information about visitors to this site on an anonymous or aggregated basis with third parties such as advertisers, sponsors or auditors for the sole purpose of improving our services.

All these processing tasks will be regulated according to legal standards and all your data protection rights will be respected in accordance with current regulations.

This site measures traffic with different solutions that may use cookies or web beacons to analyze what happens on our pages.

We currently use the following solutions to measure traffic to this site. You can see more information about the privacy policy of each of the solutions used for this purpose:

How Google uses the data it collects on websites.
Google (Analytics): Google Analytics Privacy Policy (if you wish, you can disable Google Analytics tracking using this browser add-on offered by Google).
This site may also host its own advertising, affiliate advertising, or advertising networks. This advertising is displayed through ad servers that also use cookies to display related advertising content to users.

Each of these ad servers has its own privacy policy, which can be consulted on their own web pages.

What types of cookies are used on this website?

When you access the Hamzah website we inform you that if you continue browsing you will be installed various own and third party cookies corresponding to the web analytics (by way of example: Google Analytics or similar tools) to help the website to analyze the use you make of the website and improve the usability of the same, but in no case are associated with data that could come to identify you.

The data they store are of a technical nature, personal preferences, content personalization, etc. The web server does not associate you as a person but your web browser.

This website uses its own and third party cookies to give you a better browsing experience, share content on social networks, leave comments and to obtain statistics of our users.

As a user, you can refuse the processing of data or information by blocking these cookies using the appropriate settings on your browser.

However, you should know that if you do so, this site may not function properly. That is why it is important that you read this cookie policy and understand that if you continue browsing, we consider that you accept their use.

You can change your browser settings to be notified of the receipt of cookies on your device or disable the ability to store cookies on your device if you wish.

The following table is included, only as an example, with identification of the most relevant cookies used on this website, as well as whether they are own or third party (and identification of the third party contracted or whose services have been decided to use) and their purpose

Own Cookies
CookiesInformation (*) Purpose
Strictly necessaryC. user login C. user authentication or identification session C. user security C. media player session C. load balancing session C. user interface customization C. plug-in for sharing and exchanging social content (Facebook and twitter) C. form filler C. Disqus commenting system C. reminder of cookie acceptanceThey serve to provide services or remember settings to improve your browsing experience on our website.
Third-Party Cookies: 
CookiesInformation (*)Purpose 
Analytics – Google Analytics,Number of visits, pages or sections visited, time spent browsing, sites visited before entering this page, details on browsers used, etc.Statistical reports on website traffic, total audience and audience in a given advertising campaign 
Behavioral advertisingInformation on Social Participation and User Follow-up.The main purpose of cookies on this host is: Targeting / Advertising 
PayPal Stripe Technical cookies. Strengthen security in accessing the PayPal and Stripe payment platforms.Technical cookies necessary for the payment of services 

There are also cookies corresponding to social networks that use this website have their own cookie policies.

How are cookies managed?

Since cookies are normal text files, they can be browsed with most text editors or word processing programs. You can click on a cookie to open it.

Below is a list of links on how to view cookies in different browsers. If you use a different browser, please refer to the cookie information in the browser itself. If you are using a cell phone, please refer to your device’s manual for more information.

Cookie settings for the most popular browsers

Here’s how to access a particular cookie in the Chrome browser. Note: these steps may vary depending on the browser version:

Go to Settings or Preferences via the File menu or by clicking on the customization icon at the top right.
You will see different sections, click the Show advanced options option.
Go to Privacy, Content settings.
Select All cookies and site data.
A list will appear with all cookies sorted by domain. To make it easier for you to find the cookies of a certain domain, enter part or all of the address in the Search cookies field.
After performing this filter, one or more lines with the cookies of the requested website will appear on the screen. Now you only have to select it and press the X to proceed to its elimination.
To access the cookie settings of the Internet Explorer browser follow these steps (may vary depending on the browser version):

Go to Tools, Internet Options
Click on Privacy.
Move the slider to adjust the privacy level you want.
To access the Firefox browser’s cookie settings follow these steps (may vary depending on browser version):

Go to Options or Preferences depending on your operating system.
Click on Privacy.
Under History choose Use custom settings for history.
Now you will see the Accept cookies option, you can enable or disable it according to your preferences.
To access the cookie settings of the Safari browser for OSX follow these steps (may vary depending on the browser version):

Go to Preferences, then Privacy.
Here you will see the option Block cookies to adjust the type of blocking you want to do.
To access the cookie settings of the Safari browser for iOS follow these steps (may vary depending on the browser version):

Go to Settings, then Safari.
Go to Privacy and Security, you will see the option Block cookies for you to adjust the type of blocking you want to perform.
To access the browser cookie settings for Android devices follow these steps (may vary depending on the browser version):

Launch the browser and press the Menu key, then Settings.
Go to Security and Privacy, you will see the Accept cookies option to enable or disable the checkbox.
To access the browser cookie settings for Windows Phone devices follow these steps (may vary depending on the browser version):

Open Internet Explorer, then More, then Settings.
Now you can check or uncheck the box Allow cookies.

Hamzah has adapted the website to the Do Not Track standard to ensure greater privacy for users who have activated this option in their browser.

This website automatically excludes users who submit the Do Not Track header from Google Analytics tracking, and is compatible with the express acceptance of the same.

If you have a browser that supports this protocol, you can enable it to prevent tracking by websites. In Google Chrome, for example, it is in Settings > Advanced > Privacy & Security > Send a Do Not Track request with your browsing traffic.

Enable DNT in Chrome

Confirm DNT

If you wish, you can disable Google Analytics tracking using this browser add-on offered by Google. You can also try the following button (it depends on your browser’s JavaScript permissions whether it works or not):


Additional notes

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookie policy may have.
Web browsers are the tools responsible for storing cookies and from this place you must make your right to remove or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires to that effect. According to Google does not store your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations.
If you have any doubts or queries about this cookies policy, please do not hesitate to contact us through the contact section.

Hamzah contains texts prepared for purely informative or informative purposes that may not reflect the current state of legislation or jurisprudence and that refer to general situations so their content can never be applied by the user to specific cases.

The opinions expressed therein do not necessarily reflect the views of Hamzah.

The content of the articles published in Hamzah cannot be considered, in any case, as a substitute for legal advice.

The user should not act on the basis of the information contained in Hamzah without first seeking professional advice.

Intellectual and industrial property rights

These General Conditions do not grant any intellectual or industrial property rights over the Hamzah portal or any of its integral elements, and the User is expressly forbidden to reproduce, transform, distribute, publicly communicate, make available to the public, extract, reuse, resend or use of any nature, by any means or procedure, any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

The user knows and accepts that the entire website, including but not limited to text, images, designs, software, content (including structure, selection, arrangement and presentation thereof), audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate registered rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content in Hamzah, you must notify this circumstance indicating:

Personal data of the interested party owner of the allegedly infringed rights, or indicate the representation with which it acts in the event that the claim is filed by a third party other than the interested party.
Indicate the contents protected by intellectual property rights and their location in Hamzah, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

Rules and dispute resolution

The present conditions of use of Hamzah are governed in each and every one of its aspects by Spanish law. The language of drafting and interpretation of this legal notice is Spanish.

This legal notice will not be filed individually for each user but will remain accessible through the Internet at Hamzah.

Users may submit to the Consumer Arbitration System of which Hamzah will form part to resolve any dispute or claim arising from this text or any activity of Hamzah, except to resolve those conflicts that are caused by the development of an activity that requires membership, in which case the user must go to the appropriate body of the appropriate bar association.

Users who have the status of consumers or users as defined by Spanish law and reside in the European Union, if they have had a problem with an online purchase made to Hamzah, to try to reach an out-of-court settlement can go to the Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.

Provided that the user is not a consumer or user, and when there is no rule that requires otherwise, the parties agree to submit to the Courts and Tribunals of Granada city, as this is the place of conclusion of the contract, expressly waiving any other jurisdiction that may correspond to them.


The access and/or use of Hamzah gives the user the condition of User, accepting, from this very moment, fully and without reservation, this legal notice, as well as the particular conditions that, where appropriate, complement it, in relation to certain services and contents of Hamzah.

The user is informed and accepts that access to Hamzah does not imply, in any way, the beginning of a commercial relationship with Hamzah. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.

It is forbidden to use the website for illicit or harmful purposes, or that, in any way, may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is prohibited:

Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners.
Any infringement of the rights of the provider or the legitimate owners.
Its use for commercial or advertising purposes.
External links

The pages of the Hamzah website provide links to other websites and content owned by third parties.

The sole purpose of the links is to provide the User with the possibility of accessing these links and learning about our products, although Hamzah is not responsible in any case for the results that may be derived by the user by accessing these links.

The user who intends to establish any technical link from its website to the Hamzah portal must obtain prior written authorization from Hamzah.

The establishment of the link does not imply in any case the existence of a relationship between Hamzah and the owner of the site where the link is established, nor the acceptance or approval by Hamzah of its contents or services.

If you access an external site from a link you find on Hamzah, you should read the privacy policy of the other site, as it may differ from that of Hamzah.


The remarketing or AdWords Lookalike Audiences feature allows us to reach people who have previously visited our website and help them complete their sales process.

As a user, when you enter our website, we will install a remarketing cookie (this may be from Google Adwords, Criteo or other services that offer remarketing).

This cookie stores information about the visitor, such as the products he/she has visited or if he/she has abandoned the shopping cart.
When the visitor leaves our site, the remarketing cookie remains in the visitor’s browser.
Other conditions of use of this website

The user agrees to make diligent use of the website and the services accessible from it, subject to the law, good customs and this legal notice.

Likewise, the user undertakes, except with prior, express and written authorization from Hamzah, to use the information contained on the website exclusively for their own information, and may not directly or indirectly carry out any commercial exploitation of the contents to which they have access.

This site stores a file of data relating to comments sent to this site.

You may exercise your rights of access, rectification, cancellation or opposition by sending an e-mail to

This site, the associated domains and the ownership of the content belong to Hamsa Bermejo Mendonca, NIF 75143713E, residing at Calle Leopoldo Alas Clarín, n94, 41704, Dos Hermanas, Sevilla.

This website contains hyperlinks leading to other websites managed by third parties outside our organization Hamzah does not guarantee and is not responsible for the content contained in such websites.

Unless expressly authorized in advance and in writing by Hamzah, the reproduction, except for private use, transformation, and in general any other form of exploitation, by any means, of all or part of the contents of this website is strictly prohibited.

It is strictly forbidden to carry out, without the prior consent of Hamzah, any manipulation or alteration of this website.

Consequently, Hamzah will not assume any responsibility derived, or that could be derived, from such alteration or manipulation by third parties.

Exercise of ARCO rights

You may exercise, with respect to the data collected, the rights recognized in the Organic Law 15/1999, of access, rectification or cancellation of data and opposition.

Therefore I inform you that you can exercise these rights by written and signed request to be sent, along with a photocopy of your ID or equivalent identification document, to the postal address of Hamsa Bermejo Mendonca, in Calle Leopoldo Alas Clarín n94, 41704, Dos Hermanas, Seville, Spain or by email, enclosing a photocopy of ID to:

Within 10 days we will respond to your request to confirm the execution of the right you have requested to exercise.

Exclusion of warranties and liability

Hamzah does not give any guarantee and is not responsible, in any case, for damages of any nature that may be caused by:

The lack of availability, maintenance and effective operation of the website or its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
The illicit, negligent, fraudulent or contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
Hamzah shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of this website.

European online dispute resolution platform

The European Commission provides an online dispute resolution platform available at the following link: Consumers may submit their complaints through the online dispute resolution platform.

Applicable law and jurisdiction

In general, the relationship between Hamzah and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Hamzah, in the manner and for the purposes stated in this privacy policy.

Commercial mailings

In accordance with current legislation, Hamzah does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

Consequently, in each of the forms available in Hamzah, the User has the possibility of giving his/her express consent to receive our Newsletter/bulletin, regardless of the commercial information specifically requested.