Website Terms and Conditions

In compliance with the provisions of Law 34/2002, of July 11, 2002, on Information Services and Electronic Commerce, the details of are:

Its corporate name is: Hamsa Bermejo Mendonca, hereinafter: Hamzah
Registered office: Calle Leopoldo Alas Clarín, n94. 41704, Dos Hermanas, Sevilla.
Purpose of the website: Distribution and e-commerce.

The use of this website is subject to the conditions of use contained in this document, as well as the Privacy Policy of the same. Access to the website and the use of what is contained in it implies acceptance of these conditions. These conditions are understood to be without prejudice to any other conditions that may exist for the use of any space or service included in the website, which must also be observed and which, in the event of conflict with the conditions of use developed here, shall prevail.

Users should carefully read the General Terms and Conditions.

The General Terms and Conditions are applicable to all orders and are effective as of September 10, 2018. Hamzah reserves the right to modify at any time and without prior notice the presentation, configuration and contents of the website, as well as the present conditions and other particular conditions that may exist for certain spaces, services or uses.

For any doubt or clarification regarding the conditions of use of this website, you can contact Hamzah through the contact

The following clauses regulate the terms, conditions and rules of use of the site as well as the responsibilities derived from the use of its contents and any other creation protected by the laws and international treaties on intellectual and industrial property. Accessing and browsing this website implies acceptance of the legal warnings, conditions and terms of use contained therein.


Hamzah is a brand of scarves and pashminas for wholesale and retail.

The access to is free and free of charge, being presumed a lawful use of the services of this website, in accordance with these General Terms and Conditions of Contract, the law in force, as well as generally accepted practices on the Internet.

Parents, guardians or legal representatives shall be solely responsible for the acts carried out by minors in their care.


2.1 To access as a registered user must complete the registration form in full, correctly and truthfully.

2.2 It will be an essential requirement to be over 18 years old. Minors under 18 years of age must have the permission of their parents or guardians to provide personal data on this website.

2.3 It is strictly forbidden to incorporate data of third parties even with their consent.

2.4 Hamzah reserves the right to refuse or delete false or incomplete registrations.

2.5 It will be the sole responsibility of each registered user to update their data, as well as the custody of your username and password.


3.1 The acceptance of these conditions implies conformity with the product, its characteristics and price.

3.2 Hamzah makes every effort to provide accurate information without typographical errors. In the event that at any time there is an error of this type, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on this error, Hamzah will communicate this fact to the customer and the customer will have the right to cancel the purchase without any cost on his part.

3.3 If, in order to use the website, the User has to register, he/she will be responsible for providing truthful and lawful information. If, as a result of the registration, the User is provided with a password, he/she will have to make diligent use of it. Consequently, he/she is responsible for the proper custody and confidentiality of the passwords supplied to him/her and undertakes not to cede their use to third parties, whether temporary or permanent, nor to allow access to them to third parties.

3.4 The purchaser shall be responsible for all taxes, fees or duties levied according to the country of destination of the item.

3.5 The price includes value added tax (VAT) according to Spanish regulations (currently 21%). Hamzah reserves the right to modify at any time the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions).

3.6 Shipping costs will be added to the price and will be displayed during the purchase process.


4.1 The user may pay with valid credit cards Visa, Visa Electron, Mastercard and American Express as well as PayPal. The user declares that he/she is the holder of the credit card used to make the purchase.

4.2 To protect the privacy and security of online payment transactions, data is transmitted encrypted with SSL certification and the latest encryption techniques.

After verifying that the card is adhered to the CES system, the system will contact the issuing bank for the buyer to authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise the order will be cancelled.


5.1 The shipment will be made to the address specified by the buyer. The country where the purchase transaction is completed and where the shipment is made must coincide. No shipments will be made to post office boxes.

After completing the corresponding form and upon receipt of the formalization of the order, Hamzah will send an e-mail acknowledging receipt of the order and confirming the purchase made. It is the user’s responsibility to ensure that delivery can be made to the address indicated during the working hours during which courier companies make their deliveries.

5.2 In application of current legislation, the buyer will have a period of 14 working days from receipt of the product, in order to proceed with the return of the same.

To exercise the right of return, the items must be sent in perfect condition. Once the article has been received and its condition has been checked, the return will be confirmed and the amount previously paid will be reimbursed using the same means of payment used for the purchase.

5.3 If your order is addressed to a country outside the European Union, it is possible that the shipment is subject to duties, taxes or other charges due to local laws and / or customs. We will ship your package via the DDU (Duties and taxes upaid) incoterm, which means that Hamzah will deliver it, but will not assume any possible customs charges or local taxes.

The person to whom the order is addressed will be responsible for all customs costs associated with importing the products (even if he/she rejects the order). Please make sure that if you are sending someone outside the European Union products from Hamzah’s website that they are aware of this.

It is also possible that, for customs reasons, the order may be delayed.

To exercise the right of return, the items must be sent in perfect condition. Once the item has been received and its condition has been checked, the return will be confirmed and the amount previously paid will be refunded in the same payment method used to make the purchase.


In case of incidents related to returns, refunds, defective items, incorrect deliveries or any other, users should contact Hamzah as soon as possible by email to


Hamzah disclaims all liability in the following cases:

7.1 Hamzah will act with the utmost diligence for the purpose of making available to the logistics operator in charge of transport, the selected item. However, Hamzah is not responsible for damages resulting from a malfunction of the transport, especially for causes such as strikes, road delays, and in general any other typical of the sector, resulting in delays, losses or thefts of the selected product.

7.2 Hamzah is not responsible for technical deficiencies which, due to fortuitous or other causes, prevent the normal operation of the service through the Internet.

7.3 Hamzah shall not be liable for any loss or damage of any kind arising from access to and use of the website caused by the introduction of viruses.

7.4 Hamzah is not responsible for damages of any kind that may be caused to users by the use of other browsers or different versions of the browsers for which the website has been designed.


8.1 Hamzah reserves the right to make at any time, as many changes and modifications it deems appropriate.

8.2 The entry into force of the modifications to the conditions of use will occur from the time of publication on this website.

8.3 Hamzah makes every effort to avoid any errors in the contents that may appear on this website.

8.4 All information published by Hamzah in any advertising medium, its own or third parties, especially those referring to banners, electronic communications by email, or any other, and containing any typographical error either involuntary or by manipulation of third parties, lack any value, and in case of doubt it is recommended that users confirm the data through direct communication channels with Hamzah.


Hamzah reserves the right

9.1 To not admit or to unsubscribe users whose data is false, incorrect or incomplete.

9.2 To cancel or refuse any order from a customer with whom there is a dispute concerning the payment of a previous order or which appears to present a risk.

9.3 To change the prices of its products. The purchase price will be the current price at the time of closing the transaction.

9.4 To verify the personal information provided by the customer and to take the measures it deems necessary to verify that the registered person is the holder of the bank card used for payment. This verification may take the form of a request for proof of identity. If the customer does not respond to such a request within two days of it being made, the order in question will be automatically cancelled, without the possibility of lodging a subsequent complaint.

9.5 To unsubscribe those who are misusing or abusing the system, perform fraudulent acts or harm other users. In the event that Hamzah or any entity professionally linked to it detects any anomaly or suspects that a user is impeding the normal development of the system by illegally altering its records through any technical or computer procedure, or carrying out any fraudulent acts that contravene the transparency of the system, reserves the right to cancel and withdraw the benefits that could have been obtained automatically and without explanation of any kind, to all those users who have benefited directly or indirectly from this type of fraudulent actions, and may also exercise all civil or criminal actions that may correspond.

9.6 To modify these General Terms and Conditions at any time by notifying users accordingly.

9.7 To withdraw unilaterally and at any time the links that appear on its website.


Registration with Hamzah implies full acceptance of these terms. All disputes arising in application of these terms and conditions will be resolved in accordance with Spanish law.